Lead UX Researcher

  • Bids0
  • Budget $0
  • Location New York

Posted on June 2, 2020

Active

Project Desciption

Your role

  • Work with product managers and designers to assess project needs and develop appropriate research plans to support their objectives
  • Conduct on-site, remote, and in-field studies with current and prospective Bread merchants and customers
  • Provide usability and value tests for products under development
  • Work closely with data analysts to integrate qualitative research methods with ongoing quantitative research such as surveys, A/B, and multivariate testing
  • Share tangible findings and prioritized recommendations with the teams on a regular basis
  • Evangelize methodological rigor, standards for research in Bread’s product development, and across the company
  • Manage third-party research vendors as necessary

What we are looking for

Must have:

  • 5+ years of experience in user experience research, incorporating both qualitative and quantitative methods
  • Strong collaboration skills and solid instincts about when to hold the line on methodological rigor and when to adapt to the changing demands of a project
  • Strong sense of curiosity and desire to represent the voice of our customers
  • You demonstrate an in-depth understanding of qualitative and quantitative research methods, user-centered design principles, and a solid grasp of contemporary trends in Web and app design
  • Can hold your own in a meeting and present with a customer-centric POV
  • Are self-motivated and able to manage multiple projects simultaneously
  • 4-year college degree or equivalent education, training or experience
  • Experience working on both B2B and B2C products

Nice to have:

  • Have a degree in Human-Computer Interaction, Human Factors or a related discipline
  • E-commerce or financial services experience
  • Experience with SQL, Qualtrics, remote testing tools, communication design
  • UX Design experience and relevant portfolio

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Skills Required

B2BResearchUX Design

Category

UI/UX Design

Employer Information

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Member since: January 12, 2020
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